Customer Support Desk

Direct assistance for every loom order

Reach our studio desk for fabric inquiries, custom yardage consultations, and dispatch tracking. We respond within twenty-four business hours.

24 hrs

response window

Mon-Sat

support hours

Send a Message

Fabric care and order consultations

Submit your inquiry regarding custom handloom yardage, bulk orders, or active shipments. Our team reviews every message directly from the weaving floor.

Dispatch Standards

Reliable transit from loom to doorstep

48 hrs

order dispatch

7 days

inspect and return

100%

insured transit